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December 17, 2021

What Should You Do If Your Home Security Alarms Go Off In Buffalo?

A residential security package is designed to safeguard your family. But what happens if your home security alarms go off in Buffalo? What actions should you take to help make sure you and your family are safe?

The most important first step is to avoid panicking. Remember that your around-the-clock monitoring professionals have you covered. Then follow these steps to be prepared for any urgent situation.

Our Dedicated Representatives Help You Stay Safe

A 24-hour monitoring agent is instantly notified as soon as your Buffalo home security alarms go off. Once a monitoring professional is notified, they will contact you as quickly as possible to figure out what caused your home’s defense. Your alarm can go off for several different reasons, including:

  • Criminal activity

  • Fire

  • Flooding

  • False alarm

In cases where a device was accidentally triggered—like not recalling that the motion sensors are switched on when you open a window— a representative will contact you and figure out if help is needed. Supply them with your passcode, and they can deactivate the alarm.

If you have an urgent situation, your representative will dispatch your local emergency services, including firefighters, EMS, and law enforcement, to your residence. They can also function as a contact point in the event you aren't at home. The monitoring agent also can inform authorities which component was set off, increasing their preparedness for what could be a hazardous environment. The monitoring expert will remain on the phone with you to keep you composed and instruct you on what the next steps should be.

Here’s What You Should Do if Your Alarm Goes Off In Buffalo

Being awoken in the dead of night to a security warning blaring can be understandably frightening—even moreso if you have no idea why it’s going off. The smartest thing you can do is remain calm and take the following actions:

  • Before anything else, move to a safe place. Round up your loved ones as quickly as possible and relocate to a shielded space within your residence or leave the premises entirely. It's typical to have an urge to confront the emergency in your home, but this may put you and your family at greater risk. Instead, focus on keeping yourself and your family safe and letting the authorities resolve the problem.

  • As a second step, use the smartphone’s convenient security app to keep connected with your monitoring staff. They'll dispatch authorities who will be en route to your property in a matter of moments.

  • Lastly, keep in constant communication with your monitoring specialists and emergency responders. You are able to be conferenced in, so representatives of each team are speaking on the same line. On the other hand, if you’re not able to get a direct call to your emergency providers, you can still receive alerts by text message. Even if your dealing with a false alarm, it's a good idea to thoroughly communicate with all teams so you know what to do should a real emergency take place.

Be Prepared For All Types of Emergencies in Buffalo with Secure24 Alarm Systems

From fires to break-ins, Secure24 Alarm Systems works hard to make sure your loved ones and property are well defended. With 24-hour monitoring, smart locking systems, and safety alarms, your property will remain the secured refuge you’ve always wanted. Create your ideal home security package by completing the form below or call (716) 219-8231 to take the first step toward a secure property.